Privacy Policy for Texavy

Effective Date: 2-15-25

At Texavy ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.texavy.com, use our services, or engage with us in any other way. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect
We may collect and process the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details.

  • Payment Information: Billing information when you make a purchase.

  • Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on our website.

  • Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and analyze site traffic.

  • CCTV Footage: If you visit our physical locations, we may collect video footage for security purposes.

2. How We Use Your Information
We use the information we collect to:

  • Provide, operate, and maintain our website and services.

  • Process transactions and manage customer relationships.

  • Communicate with you, including sending updates and marketing materials.

  • Improve our website and services by analyzing user behavior.

  • Ensure the security of our premises through CCTV monitoring.

  • Comply with legal obligations.

3. Remote Access and Support
Texavy may, with your consent, access your computer systems, firewalls, or networks remotely via VPN or other secure remote access tools to provide support and maintenance services. This access is limited to the scope necessary to fulfill the requested support and will be conducted following strict security protocols.

4. SMS Consent and Phone Number Privacy
By providing your phone number, you consent to receive SMS messages from Texavy related to your inquiries, service updates, and customer support. Your phone number will not be shared or sold to any third party or affiliates for marketing purposes.

5. How We Share Your Information
We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who help us operate our business and website.

  • Legal Authorities: When required by law or to protect our legal rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

6. Your Rights
You have the right to:

  • Access, correct, or delete your personal information.

  • Opt-out of receiving marketing communications.

  • Restrict or object to the processing of your data in certain circumstances.

  • Request access to CCTV footage involving you, subject to applicable laws and limitations.

7. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. This includes securing physical locations and digital data storage.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Cookies and Tracking Technologies
We use cookies and other tracking technologies to analyze website traffic and enhance your experience. You can adjust your browser settings to refuse cookies; however, this may affect website functionality.

10. Changes to This Privacy Policy
We may update this policy from time to time. The latest version will be posted on our website with the effective date.

11. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected] or call us at 512-676-5431.